Wachovia Dealer Services - Need title to 2008 camry from decease parent

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My mother Georgia Robinson 6002 Cowin Drive Huntsville, Al 35810 past in 07/15 and there was a wrongful lien on her 2008 camry vin included in pic. I am her daughter Felicia Robinson & need lien release. Not able to utilize vehicle. Please help.

Felicia Robinson

925 Tiny Town Rd Apt 3D

Clarksville,Tn 37042

(256)665-5888

felicawest&gmail.com

Wachovia Dealer Services - So Far, Good!

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I called 800.289.8004. Got Wells Fargo Dealer Services which is also Wachovia Desler Services.

Followed recorded prompts which got me nowhere. Followed a suggestion I read to continually press #0#0 until I was transfered to a rep. Explained I need a letter as proof of release of lien. She transfered to an acct agent (but first gave me the direct number should I get disconnected!) The account manager took my info and processed my request.

Told me it would take two business days to processed.

I expect to have the letter within a week. Service was very helpful and friendly!

Review about: Request For Proof Of Release Of Lien.

Reason of review: Хорошее качество обслуживания клиентов..

Wachovia Dealer Services - I would also like to warn people

400 Redland Court #200, Owings Mills, MD 21117, USA 0 комментариев
Not resolved

Please do not take a loan from wells fargo dealer services. My daughter is asthmatic.

They picked up my car for a missed payment 4 days now i have paid my all my balance due on the same day they took my car. They took my money out of my a/c on the third day which was a sunday. Their repo service is all the way in long island. I live in westchester.

I was on the phone trying to get a hold of someone on monday to find out if my release papers has been sent over. I waited 2 hours on the phone no one picked up. I call back no one picked up again for another hour. So i decided to go to the bank.

They got a hold of someone which told the banker rep. It will take two business days for my car to be released. This is the third business day my papers has not been released. I am right at this minute on the phone holding since 9am it is now 9:45am still holding.

I need my car because i have a sick child. I also went to long island hoping that they would have released my car. No such luck. Not only that, but the agent on the phone from wells fargo dealers was very very rude.

This is my 3rd missing work losing money. I will never do business and will never recommend anyone to do business with wells fargo again

Reason of review: Проблема с оплатой..

Wachovia Dealer Services - Release of Lien Letter

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I used feature to call from my computer and the call quality was poor, possibly due to my computer speakers. I need a release of lien letter for account 9120025109 for Helen Hurt.

The car has been totaled and although the car has a zero balance, Wachovia is still on the title. Can you please email the letter to me at helen.r.hurt@gmail.com. Let me know if I will need to visit a Wells Fargo Branch to get the letter. I need the letter as soon as possible, the insurance company will not release my check until this issue is resolved.

The Toyota Camry was financed in 2002. Please contact me via email asap if you need additional information.

Review about: My Loan Was Already Paid Off.

Преимущества: Using a webservice to explain my issue.

Недостатки: Getting the run around when trying to do a simple request.

Wachovia Dealer Services - Unable to speak to a representative

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I inadvertently sent money to an old account I had with Wachovia dealer services and need. Return to me

Review about: My Loan Was Already Paid Off.

Wachovia Dealer Services - Will not stop calling us.

0 комментариев
Not resolved
1.0
Подробнее
Качество обслуживания клиентов
Персонал

Ten or eleven times a day me and my coworkers get a call on the work phones and it interrupts us from receiving important calls. Every time we answer to stop the calls nobody picks up and the line is silent.

None of us have a single loan through wachovia. We have called customer service directly for a stop for the third time in a row.

To no avail after being told it's being fixed. Our dealership is getting sick of the calls.

Reason of review: Плохое качество обслуживания клиентов..

Wachovia Dealer Services - Bank Robbers

Altadena, California 0 комментариев
Not resolved
1.0
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Процентная ставка
Разнообразие продуктов и услуг
Соответствие описанию
Соотношение цены и качества
Удобство оплаты и точность выставленных счетов

I bought a Hynduai Elantra From CarMax and Wells Fargo Dealer Service were the Finance Company for the car. This car was for my at the time teenage daughter to get back and forth from school with her and her little brother. Well, I made all the payments and even doubled up on payments paying the car off two year early, without notice I have been sent to collections and they added insurance onto the car that already had insurance on it infact by 21st Century and Mercury, I overlaped the insurance just so this would not happen AGAIN, for the fourth time. The insurance was $270.59 that they added without notice, I only found out by calling in to make the payoff on the car of $700.00 so needless to say I'm not paying that amount of the insurance and I'm going to report them as well. Everytime I have changed insurance companies Wells Fargo has charged me insurance without notice and I know that all the insurance companies can not be at fault with not report to them that the car is covered.

I well never again buy anything from Wells Fargo nor will anyone in my family due to there business practice whice is at the very least shady.

Charlene A. Curry

Altadena, Ca.

This person wrote the review because of poor customer service at Wachovia Dealer Services. Reviewer claimed that he or she lost $1000 and wants Wachovia Dealer Services to issue a full refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Wachovia Dealer Services - Auto Loan Review from New Port Richey, Florida

New Port Richey, Florida 0 комментариев
Not resolved
1.7
Подробнее
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Дополнительная комиссия
Качество обслуживания клиентов
Качество продукта или услуги
Конфиденциальность и защита данных
Надежность
Персонал
Процентная ставка
Разнообразие продуктов и услуг
Скидки и специальные предложения
Соответствие описанию
Соотношение цены и качества
Удобство оплаты и точность выставленных счетов
Ценовая политика

My car was totaled in an accident and my vehicle was released from the lean and payment was made to Wells Fargo. I did not have Gap Insurance so to, make up the driffernce of the loan and what the car was worth once it was released.

I was advised to call the dealership where I had the warrenty on the car cancled. I did and I was refunded the unused portion of the warrenty however the check was made out to ME AND Wells Fargo. Basiclly the check was useless to me becauae it was written out as AND. My intension from the begining was to send them the check anyway.

It is just the point that I signed a loan and it is up to me to keep my end of the loan. This is a measure used by the dealership and the lenders to insure that the loan company gets any and all refunds. If lets later on you decide to cancel the maintence warrenty (it is really useless) you won't get the refund. Why when you are the one making the paynents on the loan?

As s note the only good used car warrenty is the one that coverss the whole car for one year. To continue, so I send them the check for it to be applied to my loan and reduce the amount owed as one of my monthly car payment. I agreed to pay $278.09 monthly and I was doing this faithly and never late and some times even early. Now mind you I just sent them a check $1,600.00 +.

I was wrong. I received a bill statement for the amount of $399.00 due that month. I was lost. They called me and I was advised that I was behind in my car payments.

I replied by saying I sent you a check for $1,600 +. They replied that the check I sent was my warrenty refund and not a payment. Now perhaps I may be wrong but a check of $1,600 +, reguardless where it came from is a car payment. In hind sight I sould have held on to the check untill my account went down to the amount of the check.

Now think about this the balanced owed on a loan of $10,000.00 was $399.00 and I could not pay that amount in full that month. Through all this confusion and in the intrum I sent $150.00 towards the payment as well as another payment of 128.09 = to 278.09 to my comittment that I signed. During this period of time I recieved 6 phone call from this company in the matter of two month demanding there $399.00. At the same time I also received two statement in the mail.

Now on top of that I was told my payment was still over due. My point is this, if you purchase a use car reguardless who the lender is buy Gap Insurance and presume nothing with this company. Also don't buy a maintence warranty for used car unless it covers the car from front to rear for a fulll year.

This company is nothing but money oriented as it is with Well Forgo.

They are their enforceer. They can care less what your situation is. They will be all over you like yesterday when it comes money owed. I just can see what my credit score will be in two months.

No problem I am a senior on a fixed income. This is the last car I will buy on credit.

By the way I received a call yesterday asking for the $120.00 owed to close the loan, and that my payment is still over due. Payment is not due till the 23rd of this month.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of wachovia dealer services auto loan. Wachovia Dealer Services needs to read this review and look into the issue (if any) according to poster's claims.

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Wachovia Dealer Services - Car loan

Fuquay Varina, North Carolina 0 комментариев
Not resolved

I have two car loans with WDS car loan #1 was due on July 24th before it would be 30 days pass due. Paymen was made on 22 July but erroneously posted to car loan #2, I wasnt aware of this until I started getting collection call told caller payment had been made give them conf# they said ok give it a few days which I did.

Several days later I received another collection call very hateful this time, tried to explain but guy told me it was my credit score and hung up. About a week later went to make payment on car loan#2 the amount due on the automated phone system was exactly $234.00 less than the actual amount due, which was exactly the amount of car loan 1. Bells went off called WDS they found the error but posted it on the 25 of July which made me 31 days pass due, which in turn made my credit score take a 50 point drop. After many phone calls finally resorted to the office of the president of Wachovia after about 2 weeks they agreed to send correction to credit bureaus and send me a hard copy of the correction letter.

It is now the 13th of Sept and I haven't got the copy.

My big concern is it takes 1 days for them to ruin your credit but 56 days and counting and the correction still hasn't been made. This is totally unacceptable!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of wachovia dealer services auto loan. Wachovia Dealer Services needs to read this review and look into the issue (if any) according to poster's claims.

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Wachovia Dealer Services - Wachovia/Wells Fargo Dealer Services

Eugene, Oregon 1 комментарий
Not resolved
3.2
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Statement of Lien Satisfaction. Missing Title.

Called 1-800-289-8004. I had to keep pressing # or * to get to the operator. Eventually I got transferred to Titles. From the time I started dialing to the time I ended the call- 15 minutes. From the initial- I got ahold of an operator, transferred to "Titles'; I gave the young lady my info (SS#) and address. Apparently they did send me my title, which I cannot find. She stated that they'd send a Statement of Lien Satisfaction within 2-3 business days.

Fingers crossed. Eighty one words.

yeah I know, I'm not so pissed now. I'll have to wait and see if they keep their word.

This reviewer shared experience about "i got through fairly quickly." and wants this business to read this review and look into the issue (if any). Moongrim is overall satisfied with Wachovia Dealer Services. The most disappointing about wachovia dealer services loan at Wachovia Dealer Services was not knowing for sure if i got the title , but reviewer liked being able to get through. Reviewer wants customer support to reach our to him or her for further discussion of this matter.

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Комментарии

Moongrim
#1140112

They kept their word. They printed out my Release of Liability Form and as soon as I got it I went down to the DMV and had my title registered in my name, toot suite.

From my first call to the time they contacted me- about 11 days.

Not too shabby- despite my calling them about 3 times. I don't know about everyone else- but it appears that they were quite professional with me.

Kudos to Wells Fargo for such an improvement. Too bad I cannot get such professionalism on my own job.

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